payment policy

Medical services are provided and billed by Medical Clinic. Our providers participate in most all of the major health insurance plans in the region. Following are the health plans which we currently accept.

If your plan is not listed, we will be unable to file a claim on your behalf. However, we can provide you with a form that you can submit to your insurance company to instruct them to send reimbursements directly to you.

Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible.


The office of Fetner Urology PA will close on 1/1/2020.  Dr. Ted Klein will take over the practice and serve as the 'Custodian of Medical Records'.  For more information please contact Texas Urology Specialists, 972 566 5400, 7777 Forest Lane, Ste C-618, Dallas, TX 75230

Health Plans Accepted
  • Accountable PPO

  • Aetna Medicare Advantage HMO

  • Aetna Medicare Advantage PPO/POS

  • Aetna Nongated PPO/Gated HMO

  • AmericaidAmerigroupAverde Nongated PPO

  • BCBS HMO 090111

  • BCBS PPO 090111

  • Bravo Medicare Advantage HMO

  • Bravo Medicare Advantage PPO

  • Care Improvement Open Access PPO (PFFS)

  • Cigna PPO/OAP/HMO 120111

  • Humana/ChoiceCare PPO

  • Humana Gold HMO/Choice PPO

  • Medicare

  • Medicaid Traditional

  • Molina Medicare

  • Molin Medicaid Star Plus only (No CHIP Members)

  • MultiPlan PPO 090104

  • Parkland Healthfirst

  • Railroad Medicare

  • Secure HorionsAARP MCR Complete/Evercare (Now UHC)

  • Texas 1st/Texan Plus

  • Texas First Choice PPO 090106

  • Texas Medicaid

  • Texas True Choice PPO

  • Tricare Standard/Prime HMO/Extra PPO

  • UHC HMO Select 091505

  • UHC Non-HMO Choice/Options 091505


  • Viant/Beech Street/ppoNext PPO 010109

  • Wellcare Medicare HMO​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​


Questions about your bill

What billing or insurance information will I receive?

​You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.

How long will it take to get things settled with the insurance company?

Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.​

​Why am I getting bills from physicians?

​Each physician who provides professional services will send you a separate bill from his or her office. These physicians will include:

- your own physician
- other physicians who conducted tests and procedures
- consulting physicians chosen by your primary physician to read and interpret test results.

These physicians may include specialists in anesthesiology, cardiology, emergency medicine, nuclear medicine, pathology, radiology, or urodynamics. You will be responsible for paying these bills as well.

​I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?

​If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.

Fetner Urology

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Monday -  Thursday      8:30 am - 5:00 pm

Friday   8:30 am - 12:00 pm  (Closed for surgery in the afternoon)

Saturday /Sunday                Closed